Terms & Conditions

Dispatch times vary dependent on the product - please read the description for that item for more information.

Unfortunately we cannot accept returns on any food items, other items can be return within 14 days of delivery as long as they are unopened and in perfect condition.

Personalised items - once an order is placed for a personalised item, you can cancel within 1 hour free of charge.  If cancelling after this time, there will be a 50% charge.

The customer must pay for any postage to return items and original postage will not be refunded.

If a package if deemed "lost" by Royal Mail, a refund will be given. Please note this may take up to 30 days.

We do not take responsibility for items delivered late by postal services.

Please note, sweets/chocolates in shapes, numbers and initials may move around during transit - we do not accept responsibility for this and refunds will not be given.

FREE DELIVERY on orders over £35 applies to packages under 2kg in weight.